PRIVACY POLICY
Last updated: February 2026
1. INTRODUCTION
WineLab ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (www.winelab.ie) or engage with our services.
WineLab operates in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988-2018.
2. DATA CONTROLLER
WineLab
19 Monread Industrial Park
Naas, Co. Kildare, W91 FTX6
Ireland
Email: info@winelab.ie
Phone: 01 627 0055
3. INFORMATION WE COLLECT
We may collect the following personal data:
Contact Information: Name, email address, phone number, business address
Business Information: Venue name, job title, licensing details
Account Information: Order history, payment details, communication preferences
Website Data: IP address, browser type, pages visited, cookies (see Section 8)
4. HOW WE USE YOUR DATA
We use your personal data to:
- Process orders and manage your account
- Provide customer support and respond to enquiries
- Deliver products and coordinate installations
- Send service updates and important notices
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
5. LEGAL BASIS FOR PROCESSING
We process your data based on:
- Contract: To fulfil orders and provide services
- Legitimate Interest: To manage customer relationships and improve services
- Consent: For marketing communications
- Legal Obligation: To comply with tax, licensing, and regulatory requirements
6. DATA SHARING
We may share your data with:
- Delivery partners (for order fulfilment)
- Payment processors (for secure transactions)
- IT service providers (for website hosting and maintenance)
- Professional advisors (accountants, legal counsel)
- Regulatory authorities (where legally required)
We do not sell your personal data to third parties.
7. DATA RETENTION
We retain your personal data for as long as necessary to:
- Maintain your account and provide services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Typically, we retain customer data for 7 years after your last transaction for tax and legal compliance.
8. COOKIES
Our website uses cookies to improve your experience. These include:
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertising (with consent)
You can manage cookie preferences through your browser settings.
9. YOUR RIGHTS
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw marketing consent at any time
To exercise these rights, contact us at info@winelab.ie.
10. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data, including secure servers, encryption, and access controls.
11. INTERNATIONAL TRANSFERS
Your data is primarily stored within the European Economic Area (EEA). Where transfers outside the EEA occur (e.g., cloud services), we ensure appropriate safeguards are in place.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
13. COMPLAINTS
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
www.dataprotection.ie
14. CONTACT US
For any questions about this Privacy Policy or your personal data:
WineLab
19 Monread Industrial Park
Naas, Co. Kildare, W91 FTX6
Ireland
Email: info@winelab.ie
Phone: 01 627 0055